Agentforce Gets Flexible — New Pricing Model Targets Wider Adoption

Salesforce Bets Big on AI Flexibility

In a move that signals both confidence and inclusivity, Salesforce has introduced a flexible pricing model for Agentforce, its AI-native CRM platform. This change is designed to make AI automation more accessible, scalable, and cost-effective for companies of all sizes — not just the enterprise elite.

Whether you're experimenting with Prompt Builder or deploying AI Agents in production, you’ll now pay based on usage, not just licenses.

What’s New: The Pricing Shift

Salesforce’s new pricing strategy includes:

• Flexible usage tiers tailored to customer size and AI needs

• Credit-based consumption aligned with AI tasks, not seat count

• Modular feature access to deploy what you need, when you need it

This structure lowers the initial cost of entry while encouraging adoption at scale as businesses get comfortable with Agentforce.

Why This Matters